Returns & Refunds

Returns & Refunds Policy

All Kiosky products are made to order and personalised with your own photos or designs. For this reason, we cannot accept returns, exchanges or refunds for change of mind, incorrect choices made when ordering, or images supplied by the customer (including low-resolution photos).

Defective or damaged products
If your product arrives damaged, defective, or does not match your order, please contact us within 30 days of receiving it. Include your order number and clear photos of the issue. Design errors made by the customer (spelling mistakes, wrong photo, poor image quality, incorrect phone model) are not covered.

After reviewing your request, we will offer a free replacement or a full refund to your original payment method.

How to contact us
Please reach out through our contact page: https://kiosky.me/contact-us/